ROLE AND RESPONSIBILITIES
Leadership & Planning
•Develop and implement a strategic plan that aligns with the mission and vision and addresses business goals and objectives in partnership with the Board of Directors.
•Build and monitor the annual business plan and operating budget to ensure financial and other resources are available to meet organizational goals.
•Guide and direct the senior leadership team in the development, production, promotion, and financial oversight of the organization’s products and services.
•Ensure performance outcome measures are established to monitor the organization’s performance against established goals and objectives, with a focus on achieving growth targets.
•Oversee the implementation and monitoring of the annual fundraising plan.
•Engage directly with funders ensuring impact targets are met, financial reports are shared, and program outcomes are communicated, actively seeking opportunities to grow and expand funding relationships.
•Achieve and maintain the organization’s Accreditation.
•Establish operating policies with the senior leadership team, ensuring compliance and regular updates.
•Oversee the development and implementation of a Risk Management Plan including IT systems and the Joint Health and Safety Committee, monitoring progress of these plans on a regular and ongoing basis.
•Ensure effective and appropriate use of volunteers in accordance with the Volunteer Services Policy Manual.
•Build an organizational culture that reflects a passion for the mission, an ethic of accountability and a commitment to results.
Identify, develop and expand strategic relationships with other relevant partners and stakeholders in government and the community to advance organizational goals.
•Participate in fundraising activities as appropriate to support annual goals.
•Act as the primary spokesperson and attend functions, media events and public meetings.
•Work with the Board, staff and volunteers to continuously develop and build NYSC’s brand and public profile.
QUALIFICATIONS & COMPETENCIES
•Progressive senior leadership experience in the not-for-profit sector.
•Passion for the mission of North York Seniors Centre with demonstrated interest and commitment to the well-being of seniors along with an understanding of the issues faced by underserved and low-income communities.
•Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, revenue development, and the oversight of operations and staff.
•Proven history developing and implementing management policies, organization infrastructure and change management activities.
•Demonstrated success in building, leading, coaching, and retaining high-performing teams.
•Direct experience working with/or reporting to a Board of Directors.
•Proven ability to successfully create, manage, and develop relationships with diverse audiences, including clients/patients, staff, volunteers, community partners, donors, funders, and government.
•Familiarity with the principles and practices of Health and Human Services/Community Support management along with related policies and legislation.
•Knowledge and experience with program and service development and evaluation including quality assurance.
•Strong understanding of risk and health and safety management.
•Strong business and financial acumen with an interest in revenue development and donor relations.
•Exceptional verbal, written, interpersonal and presentation skills with the ability to communicate effectively with diverse audiences.
•High level of integrity, confidentiality, and accountability.
•Advanced people skills, with a proven ability to effectively listen, collaborate and engage people to achieve outcomes.
•Innovative and creative thinker, with the ability to motivate and inspire others.
•Strong work ethic, with proven ability to effectively manage competing priorities and achieve timely results.
•Demonstrated skills in relationship management and community outreach.
•Diplomatic with solid negotiation, conflict resolution, and problem-solving skills.
•Degree in a related field of human service is an asset or a relevant combination of education and experience.